Analisis Kualitas Kerja, Kepemimpinan Transformasional, dan Respectful Workplace Policy terhadap Kinerja melalui Motivasi Kerja Karyawan PT Sigma Cipta Caraka
DOI:
https://doi.org/10.55606/makreju.v4i3.4436Keywords:
Employee Performance, Respectful Workplace Policy, Transformational Leadership, Work Motivation, Work QualityAbstract
Employee performance is a key determinant of organizational success, particularly in technology-based companies operating in dynamic business environments. This study aimed to analyze the effects of work quality, transformational leadership, and Respectful Workplace Policy on employee performance through work motivation among employees of the Finance and Risk Management Directorate at PT Sigma Cipta Caraka (Telkomsigma). A quantitative approach with a survey method was employed, and the data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results indicated that work quality significantly affected work motivation (β = 0.264; t = 4.832; p < 0.001) and employee performance (β = 0.418; t = 8.135; p < 0.001). Transformational leadership significantly influenced work motivation (β = 0.269; t = 5.274; p < 0.001) and employee performance (β = 0.368; t = 6.109; p < 0.001). Respectful Workplace Policy also had significant positive effects on work motivation (β = 0.181; t = 4.167; p < 0.001) and employee performance. Furthermore, work motivation exerted the strongest positive effect on employee performance (β = 0.537; t = 9.167; p < 0.001). These findings imply that strengthening work quality, transformational leadership, and respectful workplace practices can effectively enhance employee motivation and organizational performance.
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