Pengaruh Kepemimpinan Transformasional terhadap Kinerja Karyawan: Mediasi Motivasi dan Kepuasan Kerja di PT Jemla Ferry

Nilla Nurvian Sari; Yuni Kasmawati

doi:10.55606/jubima.v4i2.4576

Authors

Nilla Nurvian Sari Universitas Budi Luhur
Yuni Kasmawati Universitas Budi Luhur

DOI:

https://doi.org/10.55606/jubima.v4i2.4576

Keywords:

Employee Performance, Job Satisfaction, Leadership Practices, Transformational Leadership, Work Motivation

Abstract

This study examines the effect of transformational leadership on employee performance, with work motivation ‎and job satisfaction as mediating variables at PT Jemla Ferry. The research was motivated by the need to ‎improve consistent employee performance in ferry transportation services, particularly in relation to ‎punctuality, service quality, work effectiveness, and operational reliability. This study employed a ‎quantitative explanatory design using a survey method. Data were collected from 150 employees through a ‎structured questionnaire using a five-point Likert scale. The data were analyzed using Partial Least Squares ‎Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. The results show that transformational ‎leadership has a positive and significant effect on employee performance, work motivation, and job ‎satisfaction. However, work motivation does not significantly affect employee performance and does not ‎mediate the relationship between transformational leadership and employee performance. In contrast, job ‎satisfaction has a positive and significant effect on employee performance and significantly mediates the ‎relationship. These findings imply that employee performance improvement at PT Jemla Ferry should ‎prioritize transformational leadership practices that strengthen job satisfaction.

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