Model Peningkatan Human Resources Performance melalui Supportive Work Environment, Workload yang Dimediasi oleh Work Stress di PT Indo Karya Beton

Authors

  • Juliasyifa Muninggar Universitas Sultan Agung
  • Alifah Ratnawati Universitas Sultan Agung

DOI:

https://doi.org/10.55606/jubima.v4i3.4528

Keywords:

Human Resource Performance, Supportive Work Environment, Workload, Work Stress

Abstract

This study aims to analyze and describe the model for increasing human resource performance through a supportive work environment and workload, with work stress as a mediating variable at PT Indo Karya Beton. The study is driven by the importance of managing human resources in the concrete manufacturing industry and the presence of inconsistent results in previous research (research gap) regarding the relationships among workload, supportive work environment, work stress, and employee performance. The population in this study consisted of 100 production division employees at PT Indo Karya Beton. The sampling technique utilized a census method (saturated sampling), wherein the entire population of 100 employees was selected as research respondents. Data collection was carried out by distributing questionnaires. The data analysis tool employed was Path Analysis assisted by SPSS software, incorporating validity tests, reliability tests, classical assumption tests, regression analysis, and the Sobel Test to evaluate mediating effects. The results of the study indicate that a supportive work environment has a positive and significant effect on work stress. Workload has a positive and significant effect on work stress. A supportive work environment has a positive and significant effect on human resource performance. Workload has a positive and significant effect on human resource performance. Work stress has a positive and significant effect on human resource performance. Furthermore, work stress is significantly proven to mediate the influence of both supportive work environment and workload on human resource performance at PT Indo Karya Beton. Practically, the implications of this study suggest that the management of PT Indo Karya Beton should continuously maintain and enhance a conducive working environment as well as balance employee workloads so that work stress remains at an optimal level, thereby exerting a positive impact on overall productivity and performance.

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Published

2026-09-15

How to Cite

Juliasyifa Muninggar, & Alifah Ratnawati. (2026). Model Peningkatan Human Resources Performance melalui Supportive Work Environment, Workload yang Dimediasi oleh Work Stress di PT Indo Karya Beton. Jurnal Bintang Manajemen, 4(3), 265–282. https://doi.org/10.55606/jubima.v4i3.4528